Privacy Policy

Effective Date: May 9, 2025

Quick Tiffin’s ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our mobile application, website, or any other service we provide (collectively, the "Platform").

By using Quick Tiffin’s services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

• Full name
• Contact information (email address, phone number)
• Delivery address
• Payment and billing details (handled securely by third-party processors)
• Account credentials (if applicable)
• Feedback or support queries

B. Information Collected Automatically

• Device information (model, OS, browser type)
• Log and usage data (IP address, access times, interactions)
• Location data (approximate, based on IP)
• Cookies and similar tracking technologies

C. Information from Third Parties

We may collect information from third-party services (e.g., Google Sign-In, Apple ID, payment gateways) with your authorization.

2. How We Use Your Information

• To process orders and manage subscriptions
• To deliver meals and provide customer support
• To send transactional and promotional communications
• To improve our Platform and optimize user experience
• For analytics, quality assurance, and security
• To comply with legal obligations

Note: We do not sell or rent your personal information to third parties.

3. How We Share Your Information

We may share information with:

• Service providers: delivery personnel, cloud hosting, customer support, analytics
• Payment processors: for secure handling of transactions
• Legal authorities: when required by law, court order, or government request
• Business partners: only with your consent or as part of a merger/acquisition

All partners are contractually obligated to protect your data.

4. Data Security

We use industry-standard security measures, including:

• SSL encryption
• Role-based access controls
• Regular security audits and monitoring
• Secure data storage and infrastructure

While we work hard to safeguard your data, no platform is 100% secure. Please use our services responsibly.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enable core functionality (e.g., login, cart)
• Analyze usage patterns
• Deliver personalized content and offers

You can manage your cookie preferences in your browser settings.

6. Your Data Rights

Subject to local laws, you have the right to:

• Access and review your personal data
• Request corrections or deletions
• Withdraw consent at any time
• Opt out of marketing communications

To exercise your rights, contact us using the details below.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this Policy or to meet legal requirements. When no longer needed, we securely delete or anonymize the data.

8. Children’s Privacy

We do not knowingly collect data from individuals under the age of 13. If you believe a child has shared personal information with us, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are made, we’ll notify you via the Platform or by email and update the "Effective Date" accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, reach out to:

Quick Tiffin’s Privacy Officer
📧 support@quicktiffins.com
📞 +91-7878868693